Shipping policy
Where we send jam, what it costs, and how it travels.
Last updated Nov 14, 2026.
Where we ship
We ship to addresses in California. Checkout checks the address before you pay, so an order can never be taken for somewhere we can’t send it.
What it costs
Shipping is priced by the number of jars in your order (a sampler counts each of its jars):
| Jars | Shipping |
|---|---|
| 1–2 jars | $8 |
| 3–6 jars | $12 |
| 7 or more jars | $16 |
Free shipping on orders of $75 or more (before tax).
Local pickup
Choose pickup at checkout and collect your order at Old Town Orcutt Farmers Market, Marcum Street, Old Town Orcutt, CA 93455. Pickup is free.
Collect your order from our stall at the Old Town Orcutt Farmers Market: the third Wednesday of each month, May to October, 4:30 to 7:30 pm. We will email you when your order is ready.
When your order leaves
Jam is made in small batches and sold from the shelf, so everything you order is already in a jar. We pack orders within 1–3 business days, and parcels usually arrive 1–4 days after they leave. You get an email with the tracking number when yours ships, or when it is ready to collect.
If a jar arrives broken
We wrap every jar well, but glass sometimes loses. Email a photo of the damage to info@robinsnestpreserves.com within 7 days of delivery, and we will send a replacement or refund the jar, whichever you prefer. Because it is food, we can’t take back jars that arrive whole.